Proprietary
New Relic
SaaS observability and application performance monitoring
A managed observability platform focused on APM plus metrics, logs, and tracing workflows.
In depth
What it is
New Relic is a managed observability platform focused on APM plus metrics, logs, and tracing workflows.
Key features
- APM - Application performance monitoring and tracing.
- Telemetry ingest - Metrics, logs, and traces ingestion and dashboards.
- Alerting - Alerting and incident workflows (plan-dependent).
- Integrations - Integrations and agents for common stacks.
Strengths
- APM - Application performance monitoring and tracing.
- Telemetry ingest - Metrics, logs, and traces ingestion and dashboards.
- Alerting - Alerting and incident workflows (plan-dependent).
Trade-offs
- Cost - Costs can grow with ingest volume and feature tiers.
- Lock-in - Query model, dashboards, and agents increase switching cost.
- Governance - Tagging, access, and alert noise require ongoing ownership.
Pricing
Commercial product sold via subscriptions and/or licenses. Pricing commonly varies by seats, usage, and governance features.
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