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Zoom Team Chat

Team chat integrated with Zoom meetings

A team messaging product within Zoom that connects chat with meetings and calling workflows.

Zoom Team Chat main image

In depth

What it is

Zoom Team Chat is a team messaging product within Zoom that connects chat with meetings and calling workflows.

Key features

  • Chat + meetings - Team chat integrated with Zoom meetings and identity.
  • Channels - Channels/spaces with threads and file sharing.
  • External messaging - External chat and guests (policy-dependent).
  • Administration - Admin controls for retention and policy (plan-dependent).

Strengths

  • Chat + meetings - Team chat integrated with Zoom meetings and identity.
  • Channels - Channels/spaces with threads and file sharing.
  • External messaging - External chat and guests (policy-dependent).

Trade-offs

  • Lock-in - Coupling to Zoom identity and meeting workflows increases switching cost.
  • Plan gating - Governance and retention features vary by plan.
  • Hosting model - SaaS hosting limits deployment control and data locality.

Pricing

Commercial product sold via subscriptions and/or licenses. Pricing commonly varies by seats, usage, and governance features.

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