ERPNext

What it is

ERPNext is a system to manage leads, accounts, deals, and customer interactions in one place.

Key features

• ERP suite - Accounting, inventory, purchasing, and operations modules.
• CRM - Leads, opportunities, quotations, and customer records.
• Workflows - Document workflows, approvals, and roles.
• Deployment - Self-hosted and vendor-hosted options.

Strengths

• ERP suite - Accounting, inventory, purchasing, and operations modules.
• CRM - Leads, opportunities, quotations, and customer records.
• Workflows - Document workflows, approvals, and roles.

Trade-offs

• Complexity - Implementation and data modeling take substantial effort.
• Upgrades - Customization increases upgrade and maintenance work.
• Operations - Self-hosting adds upgrades, backups, and monitoring.

Pricing

Open-source software. Direct license cost is zero; costs are typically infrastructure, operations, and optional paid support or hosting.