AGPL-3.0
SuiteCRM
Customer relationship management for sales teams
A system to manage leads, accounts, deals, and customer interactions in one place.
In depth
What it is
SuiteCRM is a system to manage leads, accounts, deals, and customer interactions in one place.
Key features
- CRM core - Accounts, contacts, opportunities, and activities.
- Customization - Modules, fields, and workflow customization.
- Self-hosting - Self-host deployment option.
- Integrations - APIs and extensions for integrations.
Strengths
- CRM core - Accounts, contacts, opportunities, and activities.
- Customization - Modules, fields, and workflow customization.
- Self-hosting - Self-host deployment option.
Trade-offs
- UX - User experience and workflows can feel dated compared to newer CRMs.
- Upgrades - Customization increases upgrade and maintenance effort.
- Ecosystem - Extension ecosystem varies in quality and maintenance.
Pricing
Open-source software. Direct license cost is zero; costs are typically infrastructure, operations, and optional paid support or hosting.
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