AGPL-3.0

Twenty

Customer relationship management for sales teams

A system to manage leads, accounts, deals, and customer interactions in one place.

Twenty main image

In depth

What it is

Twenty is a system to manage leads, accounts, deals, and customer interactions in one place.

Key features

  • CRM core - Contacts and pipeline-style deal tracking.
  • Modern UI - Modern interaction model aimed at speed of use.
  • Self-hosting - Open-source deployment option.
  • Extensibility - Custom fields and views (project-dependent).

Strengths

  • CRM core - Contacts and pipeline-style deal tracking.
  • Modern UI - Modern interaction model aimed at speed of use.
  • Self-hosting - Open-source deployment option.

Trade-offs

  • Maturity - Feature set and integrations are less mature than incumbents.
  • Operations - Self-hosting adds upgrades, backups, and monitoring.
  • Ecosystem - Smaller connector and extension ecosystem.

Pricing

Open-source software. Direct license cost is zero; costs are typically infrastructure, operations, and optional paid support or hosting.

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